Our AI/deep learning based platform helps unearth industry specific consumer and market insights in real time using all mentions on digital and social platforms.
We go beyond sentiment analysis to characterize comments/posts/tweets/reviews with multiple dimensions so that meaningful and actionable insights can be generated.
Insights delivered by the product
We give insights about product, category, institutions, & competition by characterizing the buzz using AI/NLP models.
Our Solution Framework
Analyzing Competitive Landscape
Our platform connects seamlessly with popular support & CRM platforms. We can connect custom platforms as well.
Edge vs. Competition
Check out how we can use our proprietary AI/ NLP based social listening and market research technology to help you monitor mentions, provide customer service and react to crises in real time. The listening capabilities are supplemented by a strong platform to escalate issues to various SPOCS and reduce the TAT to less than few hours for complex customer queries.
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